SaaS Service Agreement
SaaS Service Agreement
SaaS Service Agreement
This SaaS Service Agreement sets out the general terms for access to and use of Fleetrix software-as-a-service services.
1. Service access
Fleetrix provides cloud-based tools for transport operations, orders, dispatch, finance, payroll, documents, reporting, and related workflows. Access is provided through authorized user accounts.
2. Customer responsibilities
Customers are responsible for managing their users, access permissions, data accuracy, internal approvals, and operational decisions made through the platform.
3. Account security
Customers must keep login credentials secure, assign appropriate roles, and promptly disable accounts that should no longer have access.
4. Acceptable use
The service must not be used for unlawful activity, unauthorized access, abuse, disruption, reverse engineering, or activity that harms Fleetrix, other customers, or third parties.
5. Data and content
Customers retain responsibility for the data entered into the platform. Fleetrix processes and stores customer data for the purpose of providing the service, support, security, backup, and lawful operational needs.
6. Availability and maintenance
Fleetrix aims to maintain reliable service availability. Maintenance, upgrades, hosting issues, integrations, or events outside reasonable control may affect access from time to time.
7. Fees and billing
Subscription fees, user counts, modules, commissions, implementation charges, and other commercial terms are governed by the applicable quotation, order, invoice, or commercial agreement.
8. Limitation
The service supports business workflows but does not replace professional legal, tax, accounting, or regulatory advice. Customers should verify outputs before relying on them for filings or decisions.
9. Changes
Fleetrix may update this agreement to reflect product, legal, security, or operational changes. Updated terms will be made available on the website or platform.
10. Contact
For questions about this SaaS Service Agreement, contact info@fleetrixapp.com.
This SaaS Service Agreement sets out the general terms for access to and use of Fleetrix software-as-a-service services.
1. Service access
Fleetrix provides cloud-based tools for transport operations, orders, dispatch, finance, payroll, documents, reporting, and related workflows. Access is provided through authorized user accounts.
2. Customer responsibilities
Customers are responsible for managing their users, access permissions, data accuracy, internal approvals, and operational decisions made through the platform.
3. Account security
Customers must keep login credentials secure, assign appropriate roles, and promptly disable accounts that should no longer have access.
4. Acceptable use
The service must not be used for unlawful activity, unauthorized access, abuse, disruption, reverse engineering, or activity that harms Fleetrix, other customers, or third parties.
5. Data and content
Customers retain responsibility for the data entered into the platform. Fleetrix processes and stores customer data for the purpose of providing the service, support, security, backup, and lawful operational needs.
6. Availability and maintenance
Fleetrix aims to maintain reliable service availability. Maintenance, upgrades, hosting issues, integrations, or events outside reasonable control may affect access from time to time.
7. Fees and billing
Subscription fees, user counts, modules, commissions, implementation charges, and other commercial terms are governed by the applicable quotation, order, invoice, or commercial agreement.
8. Limitation
The service supports business workflows but does not replace professional legal, tax, accounting, or regulatory advice. Customers should verify outputs before relying on them for filings or decisions.
9. Changes
Fleetrix may update this agreement to reflect product, legal, security, or operational changes. Updated terms will be made available on the website or platform.
10. Contact
For questions about this SaaS Service Agreement, contact info@fleetrixapp.com.